Locker Support: Fixing Cache-Related Login Problems
May 13, 2026 | by Nabillah Akhtar
We are aware that some users are experiencing a blank screen when trying to login to the locker or are unable to switch account into a Club/Region/England Boxing profile.
This is a cache issue and can be solved by clearing the cache and/or browsing data on your device’s browser. We would also recommend that you use the default browser for your device (Safari for Apple devices, Chrome for Android devices and Edge for Windows devices).
If you are experiencing this issue, press control+shift+R or command+Shift+R to clear your cache. Please see links below that show how to clear browsing data on safari and google chrome.
Delete your Safari history, cache and cookies on iPhone – Apple Support (UK)
